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KSJ1190
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Claimed printer on the wrong email and can't access email, now what???

HP Recommended
Microsoft Windows 10 (32-bit)

I claimed my new printer on an invalid email address and because it is invalid it can't be accessed and remove the printer. Now I can't get any support on the phone and I need this printer asap!!!! Someone help :' (

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Kumar0307
HP Support Agent
HP Support Agent
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@KSJ1190, Welcome to the HP Support Community!

 

To assist you better, what model printer are you using?

 

Press the HP ePrint icon on your control panel display and select Remove Web Services. Follow the on-screen instructions to remove Web Services, press the HP ePrint icon again, and then follow the prompts to re-enable Web Services. A new Printer Info Page titled "Congratulations" prints with a new claim code. Try to claim the printer again using the new claim code.

 

To know how to find the printer claim code, refer to this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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KSJ1190
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I am using a HP Deskjet 2600 all-in-one series. Where is the hp eprint icon?

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B_Will
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To open the embedded web server through a network

1. From the printer control panel, press the Wireless button ( ) and the Information button ( ) together to print the network configuration page.

2. Find out the IP address or hostname of the printer from the network configuration page.

3. In a supported web browser on your computer, type the IP address or hostname assigned to the printer.

For example, if the IP address is 192.168.0.12, type the following address into a web browser: http:// 192.168.0.12.

 

Remove Web Services To remove Web Services, complete the following steps:

1. Open the embedded web server (EWS).

2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section.

3. Click Remove Web Services.

4. Click Yes to remove Web Services from your printer.

 

To set up Web Services

1. Open the embedded web server (EWS).

2. Click the Web Services tab.

3. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to accept the terms of use.

4. If prompted, choose to allow the printer to check for and install printer updates.
NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts.

Repeat the instructions from step 1 to set up Web Services. NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network.


5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

 

Here is the link to the 2600 User Guide

http://h10032.www1.hp.com/ctg/Manual/c05439290 

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