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Sandi116
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Message 1 of 2
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Cloud Printing disccontinued

HP Recommended
HP Envy 5540 All-in One Printer
Microsoft Windows 10 (32-bit)

My laptop is Windows 10 but I have Chrome installed and that is what I use. My HP 5540 printer is a cloud printer. When I print a document I get a message that the printer will no longer be supported by Google after December.  How can I resolve this issue? Do I have to buy a different printer or stop using Chrome?  If I buy a non-cloud printer will I still be able to print with Chrome? I don't understand this entire situation. I love my 5540 printer and really don't want to trash it. Please HELP!

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Dragon-Fur
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Message 2 of 2
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HP Recommended

@Sandi116 

 

It's not the printer - it is the printer software from google that is derelict.

Chrome OS is notoriously picky about what it can do.

 

If you do decide to change printers, CHECK first to make the the printer software is supported in Chrome OS.

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first.

Open the section for your printer:  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

➡️  Chromebook Printing and Scanning

Go to Printing with the HP Print for Chrome App for more information.

HP Print for Chrome is compatible with Chrome browser v44 and later installed on a Chromebook, or Windows, Mac, or Linux computer.

 

HP Printers - How to Scan (Chromebooks)

NOTE:  Webscan – EWS - USB connection not supported

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Envy 5540 All-in One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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