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12-30-2020 08:00 AM
My laptop is Windows 10 but I have Chrome installed and that is what I use. My HP 5540 printer is a cloud printer. When I print a document I get a message that the printer will no longer be supported by Google after December. How can I resolve this issue? Do I have to buy a different printer or stop using Chrome? If I buy a non-cloud printer will I still be able to print with Chrome? I don't understand this entire situation. I love my 5540 printer and really don't want to trash it. Please HELP!
12-30-2020 08:28 AM
It's not the printer - it is the printer software from google that is derelict.
Chrome OS is notoriously picky about what it can do.
If you do decide to change printers, CHECK first to make the the printer software is supported in Chrome OS.
Mobile Printing – Options, How-to, Help, and Information
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first.
Open the section for your printer: Find your printer and supported applications.
➡️ Chromebook Printing and Scanning
Go to Printing with the HP Print for Chrome App for more information.
HP Print for Chrome is compatible with Chrome browser v44 and later installed on a Chromebook, or Windows, Mac, or Linux computer.
NOTE: Webscan – EWS - USB connection not supported
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to thePrint and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) aCategory > Topic > Subtopic
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