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Color LaserJet Pro MFP M277dw suddenly lost wifi connectivity iPad only

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Color LaserJet Pro MFP M277dw

Wi-fi and AirPrint worked fine until last week since then i can no longer connect printer to Wi-fi. As i do not have a computer and only use my iPad i need to get it up and working again. Help 

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I understand your concerns and I would like to help. We need to check few details first and we could try printing using Airprint


- Do you have any Anti-virus software installed on your iPad? If you do, please deactivate it for now.

- Ensure the printer and the MAC are connected to the same wireless network.
-Note:- This printer supports only 2.4GHz network. Do not connect it to 5 GHz Network incase your Router supports both 2.4 and 5 GHz
- If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, then the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.


Please check with your Internet service provider if your router is able to forward 'Bonjour packets'. This is very important


Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems.


Next ensure your iOS and Printer have the latest updates


Printer Firmware:


iOS update:


Refer to this Link: for help in using Airprint


If the issue persists try using the HP Smart App. Link:


Let me know how it goes😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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