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DADDIFOXI
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Message 1 of 2
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Color printing

HP Recommended
HP ENVY 4524

I  can't seem to print in color anymore. just in black and white.

i have done all the resetting and followed all the instructions , still not printing in color.

Any solutions?

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ShlomiL
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Level 17
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Message 2 of 2
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HP Recommended

Hi,

Can you see colors printed correctly in a Printer Status Report?

https://support.hp.com/us-en/document/c04707093

 

Once verifying this, assuming the colors are printed correctly by the printer, try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.

Shlomi



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