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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended
HP Deskjet Ink Advantage 4646 (B4L09A)
Microsoft Windows 10 (64-bit)

Product name: HP Deskjet Ink Advantage 4640 e-All-in-One Printer series

ModeloB4L09A

 

Ao instalar o HP Smart no Windows 10 (64 bits) o aplicativo solicita o "código de solicitação da impressora".

 

Após seguir todos os passos do tutorial apresentado pela página da HP Impressora HP - Localizar o código de solicitação da impressora | Suporte ao cliente HP® - não encontramos na página web da impressora as opções descritas no artigo.

 

Caso você conheça outras formas ou opções para configuração correta dessa impressora no HP Smart, ficarei imensamente agradecido com sua contribuição.

1 REPLY 1
HP Recommended

Hey @Tanios  !

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.