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HP Recommended
Hp officejet pro 6970
iOS 12 - 12.0.1

It is not found on airprint, i am only anle to print from home

1 REPLY 1
HP Recommended

@Kysersosay, Welcome to HP Support Community!

 

AirPrint requires a wireless connection to discover your printer. Make sure the printer and your Apple device are connected to the same local Wi-Fi network.

If the devices are on the same network, restart the devices and try printing.

If the issue persists, continue to the next step.

 

Make sure AirPrint is enabled on the printer.

Your printer has its own website for printer configuration called the Embedded Web Server (EWS). Open the EWS to check if AirPrint is enabled.

  1. In the Wireless menu on the printer or on the Wireless Test Report, find the printer IP Address.

  2. Open the Safari browser on your Apple device.

  3. Type the IP address in the search bar, and then tap Go to open the EWS.

    Enter the printer IP address in Safari

  4. Tap Network, tap AirPrint and then tap Status.

    AirPrint Status menu in the printer Embedded Web Server on an iOS device

  5. In the Redirecting to Secure Page message, tap OK.

    Embedded Web Server redirect to secure page message on an iOS device

  6. In the This Connection is Not Private window, tap Show Details, and then tap visit this website to view the AirPrint status settings.

    Embedded Web Server connection message on an iOS device

  7. If the status is Off, tap Turn on AirPrint.

    Embedded Web Server AirPrint status on an  iOS device

Try to print.

 

Let me know the outcome.

Cheers 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.