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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello,
To prepare your printer for a wireless connection, restart the printer, computer and router.
- Turn off the printer, then wait 10 seconds.
- Unplug the printer's power cord.
- Turn off the computer or device from which you are trying to print.
- Plug the printer power cord into the back of the printer, then turn on the printer.
- Unplug the power cord from your wireless router, then wait 30 seconds.
- Reconnect the power cord to the router.
NOTE:
Wait until Internet service is restored. Internet service is interrupted when the router is turned off. - Wait at least 3 minutes, then turn on the computer.
Start installing the printer via HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers.
Do not hesitate to solicit us if necessary.
Regards,😏
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