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RK-47
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Message 1 of 2
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Flag Post

Connecting Phone to Printer

‎04-26-2020 03:50 PM

HP Recommended
Product: HP Office Jet Pro 8030
Operating System: Microsoft Windows 10 (64-bit)

Trying to connect my phone HP Smart app to HP Office Jet Pro 8030 Series printer through my WIFI Network.  The app gives me a prompt saying WIFI not configured and need to enter a password.  What password is HP Smart looking for?  My Smart account does not work nor does the WIFI network password.  Can you help?

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎05-01-2020 02:05 AM

HP Recommended

@RK-47, Welcome to HP Support Community!

 

I see that you have issues with configuring the printer with your phone. This document HP Printers - Install and Use the HP Smart App (Android, Apple iOS, iPadOS) should help you with that. 

Also, look at the Frequently asked questions (FAQs) section in the document for additional help if required.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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