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‎02-12-2020 09:24 AM

HP Recommended
Product: HP Envy 5052 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to connect my printer for e-Printing and have not been able to successfully do that. I have registered the printer and followed instructions - at least I think I did that right. Can anyone help?

1 REPLY 1

‎02-14-2020 02:07 PM

HP Recommended

@shallbe

 

I have gone through your Post and would like to help

 

To start please ensure the printer has the latest Firmware. You can refer to this Link: https://support.hp.com/in-en/document/c02919168

 

If the issue persists I suggest you Remove web Services first and then Re-enable it, then try using ePrint

 

On the printer control panel display, from the Home screen, touch (HP ePrint), and then touch (Web Services Settings). 2. Touch Remove Web Services.

 

1. On the printer control panel display, from the Home screen, touch ( Setup ). 2. Touch Web Services . 3. Touch Yes to accept the Web Services terms of setup. 4. The printer will automatically check updates and set up Web Services. 34 Chapter 5 Web Services ENWW 5. Touch OK when you see Web Services have been set up successfully.

 

You can refer to page 35 in the User Guide: http://h10032.www1.hp.com/ctg/Manual/c05643392 for help printing with ePrint

 

Keep me posted how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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