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Connecting Printer for e-Printing

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HP Envy 5052 All-in-One
Microsoft Windows 10 (64-bit)

I'm trying to connect my printer for e-Printing and have not been able to successfully do that. I have registered the printer and followed instructions - at least I think I did that right. Can anyone help?

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I have gone through your Post and would like to help


To start please ensure the printer has the latest Firmware. You can refer to this Link:


If the issue persists I suggest you Remove web Services first and then Re-enable it, then try using ePrint


On the printer control panel display, from the Home screen, touch (HP ePrint), and then touch (Web Services Settings). 2. Touch Remove Web Services.


1. On the printer control panel display, from the Home screen, touch ( Setup ). 2. Touch Web Services . 3. Touch Yes to accept the Web Services terms of setup. 4. The printer will automatically check updates and set up Web Services. 34 Chapter 5 Web Services ENWW 5. Touch OK when you see Web Services have been set up successfully.


You can refer to page 35 in the User Guide: for help printing with ePrint


Keep me posted how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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