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‎09-10-2019 07:22 AM

HP Recommended
Product: Dell XPS15
Operating System: Microsoft Windows 10 (64-bit)

Hi, NEWBY QUESTION ALERT!

 

I've connected my laptop to my OJP 9019 printer - no issues. How do I connect my wife's laptop? Do we go through the same process ie download the app to her laptop and connect? 

 

Similarly, to do tasks from our mobiles and tablets, do we do the same?

 

So sorry for the daft questions..

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2019 10:16 AM

HP Recommended

Hi @bombero999

 

Welcome to the HP Support Community. 

 

You may setup the printer on your other computer using the HP Smart app. Refer to this document for steps - HP Printers - Using the HP Smart App (Windows 10)

 

Or, you may try these steps as well - HP OfficeJet Pro 9010, 9020 Printers - Wireless Printer Setup

 

For Smart Tasks, you need the HP Smart app on your mobile devices. Here's a document with elaborated steps - HP Printers - HP Smart: Using Smart Tasks 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎09-13-2019 10:16 AM

HP Recommended

Hi @bombero999

 

Welcome to the HP Support Community. 

 

You may setup the printer on your other computer using the HP Smart app. Refer to this document for steps - HP Printers - Using the HP Smart App (Windows 10)

 

Or, you may try these steps as well - HP OfficeJet Pro 9010, 9020 Printers - Wireless Printer Setup

 

For Smart Tasks, you need the HP Smart app on your mobile devices. Here's a document with elaborated steps - HP Printers - HP Smart: Using Smart Tasks 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎09-15-2019 11:42 AM - edited ‎09-15-2019 11:43 AM

HP Recommended

Hi @Asmita6658, that's great! Thanks for the advice and guidance, much appreciated!

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‎09-16-2019 12:17 AM

HP Recommended

@bombero999

 

You are welcome. If you need further assistance feel free to reach out to us.

 

Have a great day!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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