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Rocky67
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Connection issues hp7155 printer

HP Recommended
Hp Envoy Photo 7155
Microsoft Windows 10 (64-bit)

I’m having problems getting it to connect to wifi! 5g

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Dragon-Fur
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@Rocky67 

 

Welcome to the HP Community.

 

Product Specifications for the HP ENVY Photo 7155 All-in-One Printer (Z3M52A)

Connectivity

Ports
1 USB 2.0 client; 1 Wi-Fi 802.11 b/g/n, dual band wifi 2.4/5 Ghz, BLE, SD card slot
Wireless capability
Yes, dual band Wi-Fi 802.11 b/g/n
Storage device and direct print support
Memory card slots

 

 

If you have not done so,

 

Make sure that Wi-Fi Direct is toggled OFF on the printer.

 

Consider creating a separate SSID named network for each of the bands / frequencies supported on your router.

Connect the printer to the SSID network you intend that it use in the network.

The router will take care of connecting both 2.4GHz and other 5GHz devices to / from the printer.

 

SSID_Dual_Band_Example_7SSID_Dual_Band_Example_7

 

What else?

Excellent help is available at the Wireless Center for a variety of subjects...

 

For example ...

Wireless Center > Section: Common Questions > Topic Connection Issues

Section: Improve Wireless communication by setting a manual (static) IP address

 

Wireless Center > Section: Common Questions > Topic Printer no longer works on network

Section:  Mesh Networks

 

References / Resources

 

If / as supported for printer model...

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

And

Tab Network > Wireless (802.11) > Advanced

 

In Advanced

Having named SSID / networks separately for each bandwidth at the router level,

Select and connect to the correct SSID / network name for the bandwidth you are using.

 

======================================================================

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

HP ENVY Photo 7155 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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