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‎04-02-2020 06:42 AM

HP Recommended
Product: HP Laser MFP 170 series
Operating System: macOS 10.15 Catalina

I can not connect the printer to my wi-fi using 5 GHz. I do not want to use usb cable, have you any suggestions to solve the problem?

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-06-2020 03:48 PM

HP Recommended

@Steenbuch, Welcome to HP Support Community!

 

As per the printer specifications, the printer supports dual-band WiFi which means it is compatible with the 5GHz network. Refer to the document https://support.hp.com/in-en/product/hp-color-laser-mfp-170-printer-series/24494365/document/c062715... for help.

 

This document Connect to a Wireless HP Printer will help you with steps on how to connect the device to a wireless network.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-06-2020 03:48 PM

HP Recommended

@Steenbuch, Welcome to HP Support Community!

 

As per the printer specifications, the printer supports dual-band WiFi which means it is compatible with the 5GHz network. Refer to the document https://support.hp.com/in-en/product/hp-color-laser-mfp-170-printer-series/24494365/document/c062715... for help.

 

This document Connect to a Wireless HP Printer will help you with steps on how to connect the device to a wireless network.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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