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richard0926
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Message 1 of 3
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Copy feature HP envy printer

HP Recommended
HP Envy 4520
Microsoft Windows 10 (64-bit)

Can't clear envelope # 10 when letter-size paper is in the tray,  preventing me from making copies

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ShlomiL
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Message 2 of 3
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HP Recommended

Hi,

Remove the paper from the tray and reload it, then click No or Edit and follow the prompt on screen o change the Paper Type (Plain Paper) and Size to the required size.



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richard0926
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HP Recommended

I printed another envelope from Word mail merge, then followed the prompts which fixed the problem. I apparently did not do this the last time I printed an envelope from Word.

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