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12-29-2021 02:16 PM
I got the Cricut machine for Christmas and I tried to print some stickers. The Cricut Sticker Paper kept jamming so I changed the printer preferences to HP Matte Brochure settings from what I seen on here in this forum. But it still kept jamming. Super frustrating. Does anyone have any solutions to fix this so I can use the Cricut paper or else can anyone recommend a paper that will work? Thanks!
01-05-2022 03:54 AM - edited 01-05-2022 03:55 AM
@aine2, Welcome to the HP Support Community! I’m here to help.
This model printer does not support circuit papers according to its specification.
Kindly use compatible paper. Have you used regular paper and check if it prints fine?
To resolve a paper jam issue, follow the steps mentioned in this document - 'Paper Jam' Error
You may visit Hp Store to order papers for the printer.
Hope this helps! Let me know how it goes.
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