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‎11-14-2019 08:27 AM

HP Recommended
Product: HP Desjjet 2622

New BT Modem fitted

Cannot reset printer to new wireless password

1 REPLY 1

‎11-16-2019 11:21 AM

HP Recommended

Hi @nalot

 

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue. 

 

Try these steps to restore the network settings to defaults - Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds. 

 

If the router has a WPS push button, try these steps -

 

1) Press and hold the Wireless button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking.

2) Press the WPS button on your router.

NOTE: THE MOMENT YOU PRESS THE WIRELESS BUTTON ON YOUR PRINTER, WITHIN 30 SECONDS YOU SHOULD PRESS THE WPS BUTTON ON THE ROUTER. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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