cancel
Showing results for 
Search instead for 
Did you mean: 
Amer_gs
New member
1 0 0 0
Message 1 of 7
1,977
Flag Post

Dashboards lights are blinking. Ink is full

HP Recommended
HP Smart Tank 515
Microsoft Windows 10 (64-bit)

Everything was fine, I used the printer to print. but after a while, the dashboard lights started to blink. Is there any reset button ?. I tried to switch-off the printer, I removed the power but still blinking

6 REPLIES 6
sandytechy20
HP Support Agent
HP Support Agent
26,785 26,658 1,466 1,537
Message 2 of 7
Flag Post
HP Recommended

@Amer_gs

 

Welcome to HP support community.

 

Could you share the picture of the blinking lights?

Meanwhile:

Remove the ink cartridges, and reset the printer

  1. Remove the ink cartridges from the printer.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Unplug the power cord from the power source.

  4. Wait at least 60 seconds.

  5. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  6. Turn the printer on.

  7. Reinsert the ink cartridges, and then close the ink cartridge access door.

  8. If you receive a prompt to print a calibration or alignment page, do so.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
JavierHerrera
New member
1 1 0 1
Message 3 of 7
Flag Post
HP Recommended

Hi

 

I have the same issue described above, I've followed the instructions and lights are still blinking...

 

Thank you!

 

IMG_2797.JPG

 

IMG_2798.jpg

 

sandytechy20
HP Support Agent
HP Support Agent
26,785 26,658 1,466 1,537
Message 4 of 7
Flag Post
HP Recommended

@JavierHerrera

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document:- Click here

(Note;- Though the title of the document is different, these steps should fix the issue)

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Arcangelx
Level 1
3 3 0 2
Message 5 of 7
Flag Post
HP Recommended

the “click here” link is broken. Please check. I have the same issue with my new hp smart tank 515 and All the leds are blinking. What I can do. Is urgent!!

0 Kudos
Arcangelx
Level 1
3 3 0 2
Message 6 of 7
Flag Post
HP Recommended

Pleasee it is a new smart tank 515 and all leds are blinking. There is no information anywhere about this issue.  How can I restore it? Is there a reset combination? We need to print in quarantine, urgent!!!

if not i will send back to store this machine. I tried with carteidges out and in and there is still the same leds all in screen.  

Arcangelx
Level 1
3 3 0 2
Message 7 of 7
Flag Post
HP Recommended

Finally, i sent it to store and they sent it to HP local Support who finally said that is not working anymore. So HP send me a new HP 515 from USA, and now it is installed and working fine. I will reply in some months from now, how is going on my experience  with this printer.. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation