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BobH326
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Message 1 of 2
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DeskJet 3630 network connection failure

HP Recommended
Desk Jet 3630
Microsoft Windows 10 (64-bit)

Setup new DeskJet 3630 4/15 but cannot determine how to connect to network in order to use HP Web Services.  Printer connected to HP G72 laptop via USB, and laptop connected to Arris modem via ethernet cable.  Modem connected to Linksys wireless router. 

 

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@BobH326

 

Welcome to HP support community.

 

Connect the printer to WiFi and turn on the web services on the printer.

Here are the steps to connect the printer WiFi:- Click here

 

Follow these steps to turn in web services on the printer:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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