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Dick_GA
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Don't know what my WPS PIN is or where to find it

HP Recommended
OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

I am trying to set my printer up for WiFi printing. I have been having an awful time staying connected to the printer. Now i am running into a new issue. I am being asked for my WPS PIN. I have no idea what that is, not where to look for it.

HELP!

 

Thanks in advance.

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Dragon-Fur
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HP Recommended

@Dick_GA 

 

Your Officejet Pro 8710 should not be using WPS push pin (on router) method to connect to wireless.  

Not sure how you got there, but this is not your destination.  Smiling.

 

What works?

 

 Printer Specifications for HP OfficeJet Pro 8700 Printers

Category: Connectivity

 

 

 

Download and run this version of the Print Doctor to help sort the mess with the connection.

The "Offline" doctor:

HPPSdr.exe

Information / version file

HPPSdr.xml

 

More Places to look for help, guidance, and solutions

 

How-to (and how-not):

 User Guide

Chapter 8 - Network setup - starting on Page 98

Section Set up the printer on your wireless network - Page 99

 

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and the search window to narrow the results. 

For example,

Category Printers and All-in-Ones > Networking and Wireless

Category Printers and All-in-Ones > Install, Setup, Drivers

  • Select your Video

 

What else?

 Wireless printing center

 Wireless printing center – Replacing your Wireless Router

HP Mobile Printing - Print from Smart phone or Tablet

 

 

Method - Create TCP IP port

 

Printer won't stay connected?

The "special" doctor can handle the connectivity issue (as a rule).

You can set the printer to use the TCP/IP port connection to reduce "off line" issues.

 

Example:

How-to “Create TCP Port” Contributed by greenturtle

1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)
2. On your PC, go to Control Panel > icon view > Devices and Printers > Right-Click on the printer > Left-Click Printer Properties > Select the Ports tab.
3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
4. Type in the proper IP address for the printer.

This video resource will show you how to do it:
Create & Use TCP IP port

Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties)

 

========================================================

Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8710 All-in-One Printer series

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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