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09-12-2021 10:18 AM - last edited on 09-14-2021 06:43 AM by JessikaV
Hi. I can't sign up to the HP Smart APP. At each attempt the following message appears:
" We're sorry, something went wrong
We’re experiencing connectivity issues related to account access. This could happen if you are connected to a VPN. Exit setup and try again later to resolve this issue.
If you continue to have issues setting up, contact HP Support.
(Error Code: OW_500_OWSID00001) "
09-12-2021 12:22 PM
May you connected to a VPN? if so you will need to disconnect from the VPN network first.
For any further issues, be sure to check below support document:
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