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megonzales20
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Message 1 of 2
156
Flag Post

Door open message

HP Recommended
HP Envy 5070
Microsoft Windows 10 (32-bit)

how do i reset this  printer?   i tried all methods to clear the Door open message. i just bought this printer, what the heck HP!!!! 

please rely ASAP. i need to print. thanks

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@megonzales20

 

Welcome to the HP Support Community.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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