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‎04-13-2018 11:48 PM

HP Recommended

Please add me to the list as well.

 

Duplex Scanning worked great on my last HP All in One.. until it broke.

 

I guess that is why you guys call it HP Smart (!)

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‎04-15-2018 10:56 PM

HP Recommended

Add me to the list.

I specifically bought a MFP426fdn because it had duplex scanning function.

The duplex never worked. After hours on the phone I finally got duplex scan to work using HP Scan Extended but promply had issues with the next computer (networked printer 4 computers).

Since owning the printer I have spent probably a week of my time fixing duplex scanning issues, installing, uninstalling and reinstalling software along with trouble shooting.

And now - I'm going through it all over again because HP scan extended doesnt recognise the printer (but HP Smart does).

Scratch that - dont add me to the list. This printer will go in the bin soon and I'm never buying a HP again.

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‎05-01-2018 04:09 AM - edited ‎05-01-2018 04:14 AM

HP Recommended

This si clearly a shame !

 

We buy HP devices for their advanced functionnalities and you stop supporting them and propose weird workarounds ?

(that actually don't work)

 

And you want us to consider HP again for a future purchase ?

 

#shameonhpsupport

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‎05-03-2018 03:59 AM

HP Recommended

I have a question similar to the original poster: is it possible to print double-sided from the HP app? Thanks in advance to anyone who can help!

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‎09-01-2018 09:39 AM

HP Recommended
Add my name to the frustrated list. Seems absolutely ridiculous this function should not be on my android app, especially when I can jump on my laptop and get the function there. This thread seems to have gone dormant - hp - any answer for when this issue will be resolved? I assume that when bluiris had this issue escalated and was contacted nearly a year year ago there was no satisfactory resolution...
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‎02-21-2019 12:10 PM

HP Recommended

Since the Android App Hp-"Smart" STILL doesn't support duplex:

 

Workaround via Browser (e.g. for Office Jet Pro 6970):

Connect Printer and Dewice to the same network.

Find out the local IP-Adress of your Printer (often found in the Router settings)

Access that IP-Adress in your Browser, (e.g. "http://192.168.0.69/")

Klick the Scan-Icon or the Scan-Tab.

There you can chose the "ADF" (Autom. Doc. Feed) as source and "2-sided" Document (duplex).

 

[But not the flatbed/glas and Manual-Duplex?!]

 

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‎03-26-2019 12:14 PM

HP Recommended

+1 please sort duplex scanning by HP Smart.

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