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NitishM
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EMail sent to HP5075 does not print, confirmation mail comes, printer and device on same network

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HP5075

EMail sent to HP5075 does not print, confirmation mail comes, printer and device on same network, bluelight is constant, meaning that the printer is connected to the internet. Printing from mobile device is successful when connected through the wifi of the printer.

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Betty0610
HP Support Agent
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@NitishM

 

Welcome to the HP Support Community.

 

Are you referring to HP ePrint? Restart the Router, Printer and Computer in this sequence.

 

Here is a document to help you with ePrint: https://support.hp.com/us-en/document/c03601466

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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