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Each time I try to set up my new envy printers email address it logs me right out

HP Recommended
Envy 7100 series

Each time I go to change my printer’s email address it accepts and logs me out without changing from the factory installed address

HP Support Agent
HP Support Agent
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HP Recommended

Hi @Deb901

Welcome to the HP Support Community. I'd be happy to assist you.

  • Which email address are you referring to?
  • Are you trying to change the ePrint email address on the printer?

Kindly refer to this document to know how to do it.


If the issue persists, restart the wireless router and the printer.


Restart the web services on the printer

Click here to know how to turn off web services. To turn on web services, refer to this document.


Try again.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!  

I am an HP Employee

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