cancel
Showing results for 
Search instead for 
Did you mean: 
Reklaw66
New member
1 0 0 0
Message 1 of 2
179
Flag Post

Envy 6230 Zooming in on image

HP Recommended
IPhone
iOS

Have tried printing a 5x7 image from my iPhone, direct from Images and also from the HP App. Both occasions the image looks right on the phone but when printed it’s as though the image has been zoomed in and most of the background has gone and top of heads etc. are cut off?

 

Only purchased today and setup so all OK on updates etc.

Tags (2)
1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
22,744 22,731 1,364 1,380
Message 2 of 2
Flag Post
HP Recommended

@Reklaw66

 

I have gone through your Post and I would like to help

 

Since you are facing the same issue with HP Smart App and Airprint, Please ensure your printer and iPhone has the latest Updates

 

Link: https://support.hp.com/in-en/document/c02919168

 

If the issue persists we can perform a Semi Full Reset and check

 

Keep me posted


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation