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SamWitt
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Message 1 of 2
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Envy5020

HP Recommended

The HP app just keeps flashing on and goes off hellpp

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @SamWitt

 

Welcome to the HP Support Community. 

 

Are you referring to the HP Smart App ?

What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?

How is the printer connected to the device USB or wireless?

Are you able to make copies using the printer?

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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