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CN8993G3D9
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Error 3

HP Recommended
Hp printer tank 319
Microsoft Windows 7 (64-bit)

This printer show error 3 not a print and scanning 

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Riddle_Decipher
HP Support Agent
HP Support Agent
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@CN8993G3D9 Could you send a picture of the error message, so we know exactly what we are dealing with?

Also, in the meantime, try the below steps:

 

Check if the copier is working, if it's working fine:

  • Turn the printer on, if it is not already on.
  • Wait until the printer is idle and silent before you continue.
  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
    • NOTE: 
    • HP recommends connecting the printer power cord directly to the wall outlet.
  • Reconnect the power cord to the rear of the printer.
  • Turn on the printer, if it does not automatically turn on.
  • Wait until the printer is idle and silent before you proceed.

And upgrade the printer firmware using the steps mentioned here.

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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