• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Officejet 6600

Hi Can anyone help resove error code 0x61011bed

3 REPLIES 3
HP Recommended

 

@Pards

Welcome to HP Forums,

Let's get straight to it!

 

Have you attempted to reset the printer?

If not, please ensure you are using genuine HP ink cartridges and then, let's start with the reset:

In some cases, a printer reset can clear the error message.

  1. Turn the printer on, if it is not already on.

  2. Wait until the printer is idle and silent before you continue.

  3. With the printer turned on, disconnect the power cord from the rear of the printer.

  4. Unplug the power cord from the wall outlet.

  5. Wait at least 60 seconds.

  6. Plug the power cord back into the wall outlet.

       NOTE:

    HP recommends connecting the printer power cord directly to the wall outlet.

  7. Reconnect the power cord to the rear of the printer.

  8. Turn on the printer, if it does not automatically turn on.

  9. Wait until the printer is idle and silent before you proceed.

If the issue persists, continue to the next step.

 

Step 3: Remove the ink cartridges

Removing the ink cartridges and checking for an error message can help diagnose the printer issue. Take the ink cartridges out of the printhead, and then check the printer control panel or computer for an error message.

  1. Open the ink cartridge access door.

    The carriage moves to the left side of the access area.

  2. Wait until the carriage is idle and silent before proceeding.

  3. Push in on the front of one of the ink cartridges to release it, and then pull the ink cartridge toward you to remove it.

    Figure : Removing the ink cartridge

    Removing the ink cartridge
  4. Repeat these steps for the other ink cartridges.

  5. Close the ink cartridge access door.

  6. Check the control panel to see if an error message displays.

    • If the printer displays an Ink System Failure message on the control panel, skip to the step to Update the printer firmware.

    • If the message has changed to Replace the, or Ink Cartridge, continue to the next step.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 4 ONWARD

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

HP Recommended

I tried all suggestions. nothing works. However I cannot update firmware as HP does not support the HP7510 printer anymore.: the printer cannot get access to the Webservices. The question changes now: how can I update my HP7510 printer. 

HP Recommended

This did not help as both of the links (in the solution) are dead.  Any other solution other than the round file...?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.