Error code OXB8285D1C

[Splem]

Error code reason please? 

[Jay_G24]

Hi @Splem

Welcome to the HP Support Community. I'd be happy to assist you

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

Try the steps below -

Reset the printer

Reset the printer to recover from printer failures.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

Remove the ink cartridges and reset the printer.

1. Remove the ink cartridges from the printer.

2. With the printer turned on, disconnect the power cord from the printer.

3. Unplug the power cord from the power source.

4. Wait at least 60 seconds.

5. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

6. Turn the printer on.

7. Reinsert the ink cartridges, and then close the ink cartridge access door.

8. If you receive a prompt to print a calibration or alignment page, do so.

If the issue persists, I'd suggest you Contact HP in your region regarding the service options for your printer

Hope this helps! Keep me posted. 

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