cancel
Showing results for 
Search instead for 
Did you mean: 
Kaykay55
New member
1 0 0 0
Message 1 of 2
144
Flag Post

Error message: 0x61000016

HP Recommended
HP Officejet 7612 Wide Format All-in-One Printer

HP Officejet 7612 Wide Format All-in-One Printer

[edited]

FPUHG1x85-64001

 

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
25,736 25,616 1,414 1,485
Message 2 of 2
Flag Post
HP Recommended

@Kaykay55

 

Welcome to HP support community.

 

Remove the ink cartridges, and reset the printer

  1. Remove the ink cartridges from the printer.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Unplug the power cord from the power source.

  4. Wait at least 60 seconds.

  5. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  6. Turn the printer on.

  7. Reinsert the ink cartridges, and then close the ink cartridge access door.

  8. If you receive a prompt to print a calibration or alignment page, do so.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation