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STANLEYCUP2019
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Error message ..... ink system failure 0xct9a0020

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HP photosmart Plus series B209

Error message ..... ink system failure 0xct9a0020 . I have followed all of the steps and troubleshooting that I could find. None of them have worked. 

 

Thank you in advance for any and all of your suggestions 

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Betty0610
HP Support Agent
HP Support Agent
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@STANLEYCUP2019

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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