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Sugar-1432
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Message 1 of 2
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Error message to turn off printer and turn back on. I did and I still get the error message

HP Recommended
HP Photosmart 7510

I continue to get error message Oxc19a003f  and it say to turn the printer off and then on again. And I have several times, but it continues to give the same message.

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Sugar-1432

 

Welcome to the HP Support Community.

 

Perform the reset of the steps from here: https://support.hp.com/us-en/product/hp-photosmart-7510-e-all-in-one-printer-series-c311/5070118/mod...

 

Also, let's perform a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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