cancel
Showing results for 
Search instead for 
Did you mean: 
Queen_4650
New member
1 0 0 0
Message 1 of 2
127
Flag Post

Fix paper feeder cover

HP Recommended
Office jet 4650 printer

The cover for paper feeder won't snap into place. Has something wrong with rollers.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
18,814 18,813 1,337 1,549
Message 2 of 2
Flag Post
HP Recommended

@Queen_4650, Welcome to the HP Support Community!

 

This seems like a physical issue with the cover. Check for any obstructions or damage. 

You may clean the rollers as shown in this document.

 

If the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation