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Hello, I have an hp envy 6055. Been having trouble printing from Samsung s22 phone. Do not have a laptop. Every document I've tried to print the letters are hugh. I cannot figure out how to change this. Also if I want to print a 4x6 or 5x7 it will only print letter size with large prints. I've tried changing the font size in the apps I'm using to print something from, same results. Nothing is working in the hp smart printing app. I have Uninstalled and reinstalled it, fit to page, fill to page, I have restored hp envy to factory settings. Still prints large in  letter size..what am I missing?. Wasted ink paper and lots of time.  Next step is to toss it out!.. I've only had this printer for 2 years and only a few good uses out it..any suggestions will be appreciated.  Thx

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HP Recommended

@Ihmj 

 

Welcome to the HP Community Forum.

 

HP Smart Mobile >> Paper size / type must be adjusted before the content is opened to be printed.

For a printer that lacks a text-input capable printer control panel,

Use the Embedded Web Server (EWS) to check / adjust the paper size and type detected by the printer.

EWS is also available from within the HP Smart Application.

Tray and Paper

Example

Retain_Printing_Preferences_17Retain_Printing_Preferences_17

 

Font size

The description sounds like the Scale is off (wrong).

 

If there is a way to do so, try viewing the page / content / image on the screen at 100% scale as opposed to large enough that you can see the file or content on the tiny screen.

 

References / Resources

 

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

HP Printers - Using the HP Smart App (Android, Apple iOS)

 

and

If not installed, add this:

HP Print Service Plugin for Android   HP Printers - Printer isn't available error (Android)

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 6055e All-in-One Printer 

 

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People who own, use, and support HP devices.

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Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.