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HP 1102w no longer ePrint supported?

HP Recommended
Microsoft Windows 10 (64-bit)

Noticed recently that my 1102w was not showing on my network, performed a hard reset and managed to get it all connected, but it is no longer allowing the use of ePrint services and only showing "Connection Error". 


I have updated the firmware to the most recent available and in the settings screen tried to link to ePrint numerous times. 


IP and DNS settings have been changed to follow other guidance in the support pages but to no avail. 

It also does not generate a ID to allow the printer to be registered for HP Smart. 


Does this mean the printer is now no longer supported to ePrint or is there another issue.

Its particularly annoying as i cannot print from GooglePrint anymore and unable to setup the printer as it does not give me the email address. 

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Cymro1 Welcome to HP Community!


I understand your concerns.


Your product is not supported for print.



Please refer to the following link as well 


You are unable to print from your mobile phone.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!





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