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HP 150 Mobile Printer Will not turn on bluetooth and the scan features are disabled.

HP Recommended
HP Offcejet 150 Mobile
Microsoft Windows 10 (32-bit)

The printer will not allow me to turn the Bluetooth on (I have already tried the power cycle reset and the factory reset of the settings. Also the scan to SD and the scan to USB features are disabled and I cannot enable them (Again I have already tried the obvious and they did not work this will need a resolution beyond unplugging the printer or factory resetting it from the settings. Thank you!

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @hlmcb

Welcome to the HP Support Community. I'd be happy to assist you.


On the printer control panel, touch Setup, touch Reports, and then touch Print Status Report.

Check the Bluetooth status.


Kindly follow the steps mentioned on page 119 of the user guide to connect the printer to the Win PC via Bluetooth.


I hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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