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ParveenChawla
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Message 1 of 2
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HP 2710 printer not detecting WIFI

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HP deskjet 2710

My HP printer is not detecting the WiFi connection, I tried unplugging printer , unplugging router, reset factory settings many times, but no luck

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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@ParveenChawla

 

Welcome to the HP support community.

 

This printer supports only 2.4GHz band.

Make sure the router is set to 2.4GHz and not 5GHz.

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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