cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
scc6
New member
4 1 0 0
Message 1 of 2
206
Flag Post

HP 8600 Printer will not connect to wireless network. Says invalid password, but password is correct

HP Recommended
HP 8600
Microsoft Windows 10 (64-bit)

I followed the advice for this issue, creating a new SSID AT 2.4G and my printer connected.  But now my computers (which are on the faster 5G network) cannot find the printer as they are on different wireless networks.  Since my original SSID on the ARRIS router was set to BOTH (2.4 and 5), why can't the printer connect to the original SSID?

1 REPLY 1
KrazyToad
Retired
Retired
22,744 19,097 1,374 1,297
Message 2 of 2
Flag Post
HP Recommended

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

The Printer cannot work on a 5GHz

 

 If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, then the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation