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Locked

‎06-26-2022 04:27 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Since morning our HP CP5225 displays *printing documents* but doesn't print. You keep on canceling the print job, it will keep on showing the same message, *printing documents*. We need to restart the printer to get our job done. And again all by itlsef, the message popsup on the printer *printing documents*. You cancel the job, the printer will cancel it and the cycle repeats.

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1 REPLY 1

‎06-26-2022 06:33 AM - last edited on ‎07-18-2022 09:24 AM by Retired

HP Recommended

Reinstall printer driver, use drivers from hp.com

 

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