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‎04-17-2020 08:15 AM

HP Recommended
Product: hp deskjet 2546p

I've looked all over the internet, tried countless things to get my printer to connect to our new network but it's not. It's still connected to our old network and I have no idea how to fix this. I can't connect a USB to it so it has to be done wirelessly. Our old network stopped working for some reason yesterday and since then I've been trying to connect my printer to our new network. It's pretty important that I get this figured out pretty quickly, so I appreciate all the help I can get. At this point in time I'm ready to throw my printer across the room (lol)

 

TIA

1 REPLY 1

‎04-20-2020 08:54 AM

HP Recommended

 Hi @MWitter923

 

Welcome to the HP Support Community. I'd be happy to assist you with the  "cannot connect to network" issue. 

 

What is the status of the wireless light on the printer, steady or blinking?

Are you trying to connect your printer to your home network or public network?

What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 

 Is your router set to work on 2.4 GHz network or 5 GHz network band?

 

Meanwhile, Restore network settings to default settings on your printer.

 

--->Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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