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Ells1
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Message 1 of 2
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HP DeskJet 3720 - Cannot locate my security / WPS number to connect my printer to my laptop.

HP Recommended
HP DESKJET 3720
Microsoft Windows 10 (32-bit)

Hi. I cannot connect my printer to my laptop. It keeps asking for a WPS pin that is located on the printer or leaflet. I no longer have the leaflet and can't locate it on the printer. Can someone help? Thanks.

1 REPLY 1
ShlomiL
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Message 2 of 2
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HP Recommended

Hi,

is the printer connected to your wireless network with a solid blue wifi light?

 

Assuming it is not connected, following Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app should help:

https://support.hp.com/us-en/document/c05987925

 

Shlomi



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