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grzegorzess
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HP DeskJet GT 5820 admin password

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HP DeskJet GT 5820
Microsoft Windows 10 (64-bit)

Hello, I'm now the owner of the used HP DeskJet GT 5820. Wirelessly i can connect to it over the wifi direct.

To configure a wifi to my Router over embeeded web server the system is asking for Login and password. I have checked the other posts with the same topic ant in all of cases only privae massage was sent. Please then, send me information how to reset the password privately too.

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The_Fossette
HP Support Agent
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@grzegorzess,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to reset the admin password on the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you restore the network defaults, and this should reset the admin password on the printer.

 

Here is how it is done.

 

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for five seconds.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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grzegorzess
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Hello The_Fossette

 

thanks for Your support, but it's doesn't help.

 

Generally i want to connect the printer wirelessly. Tried to use the tool to "Change USB to Wireless Connection"

Software finds my network SSID and password but at the end of process tells that WIFI is not found. I repeted that configuration many times.

I see that i could Configure Wireless on the printer directly over the embedded web server. But its still want me to put a Username and Password admin and admin is not working. And configuration is still blocked.

 

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The_Fossette
HP Support Agent
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@grzegorzess,

 

I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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