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‎06-16-2020 05:09 AM

HP Recommended
Product: HP Deskjet 2630
Operating System: Android 8.0 Oreo and older

Hi,

I have a new printer and I can't get it to connect, so the WI Fi continues to flash.

I can only connect via my android as I don't have a laptop or static computer so the option given to connect that way, I can not do.

I have re booted the router and turned things on and off several times, uninstalled the App, tried everything......any suggestions?

Kind regards

2 people had the same question
1 REPLY 1

‎06-19-2020 02:00 PM

HP Recommended

@ACL68 I'm afraid if the router is dual-band that may cause an issue, so please check that out on priority,

Use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

P.S: Welcome to HP Community 😉

 

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Riddle_Decipher
I am an HP Employee

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