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HP ENVY Photo 7855
Microsoft Windows 10 (64-bit)

Had the printer for a year.  The Bluetooth Smart feature has never worked.  Always says turning on...  I read other threads and tried to reset the printer, switched outlets(its plugged directly into the wall outlet per HP reccomendations), still no luck.  Any ideas would be greatly appreciated.

Thanks,

Jeremy

Kwhester@**bleep**

1 REPLY 1
HP Recommended

@RJCSeptic 

 

How are you trying to use Bluetooth?

 

Where are you seeing "Bluetooth Smart" message / error / interaction?

 

User Guide

Page 116

 

Partial Excerpt

If you are using an iOS or Android mobile device, make sure that Bluetooth is turned on.

(HP Smart uses Bluetooth to make the setup process faster and easier on iOS and Android mobile devices.)

NOTE:  HP Smart uses Bluetooth for printer setup only. Printing using Bluetooth is not supported.

 

Reference

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7855 All-in-One Printer 

 

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