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AgentEmly
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Message 1 of 6
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HP Envy 4520 won't print from my Apple

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I can print from my iPhone great but when I try to print from my computer directly it says "Printing..." on the HP Envy 4520 screen but does nothing else.  If I look at the printer que on my apple there is nothing there.  Any clue?  Thanks so much!

 

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Donal_M
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Hi,

 

It sounds like your Mac/apple wireless connection may need updating/reconnecting.

Try removing the printer and then re-adding it by opening the preferences tab and then selecting "printers & scanners".

From there, click the minus sign under the printer icon to remove the printer and then re-add it using the plus sign.

This often helps if you are experienceing printer offline issues, which may be the reason you're not printing.



 

Printer Utility.JPG

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AgentEmly
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YES!  This worked.  Thank you SO much!  Made my day for sure.  You're the best!

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Donal_M
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Glad to hear that it worked for you :generic:

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PC111
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This never worked for me! 

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Cheron-Z
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@PC111

 

 Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about Community posting, please feel free to send me a private message!

Thank you

I work on behalf of HP
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