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AmyI125
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HP Envy 5052 bypass set up ink cartridge

HP Recommended
HP Envy 5052 Printer
macOS 10.15 Catalina

Has anyone received instructions on how to bypass the set-up ink cartridge issue?  I lost the set up cartridge for my new printer and desperately looking for a way to just use the new ink cartridges I have.  I'd appreciate if someone can send me the instructions to bypass this message and begin printing.  Thank you!  

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Kumar0307
HP Support Agent
HP Support Agent
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@AmyI125, Welcome to the HP Support Community!

 

We need to perform an OOB reset on the printer to bypass the use of setup ink cartridges.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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