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‎01-30-2020 12:58 PM

HP Recommended

Printer will not print...HPenvy 5530

1 person had the same question
2 REPLIES 2

‎01-30-2020 12:59 PM

HP Recommended

It is connected to wifi, it has ink, paper goes thru but will not print.

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‎02-03-2020 11:06 AM

HP Recommended

@lb1201, Welcome to HP Support Community!

 

To provide you with an accurate solution, I"d like to know the following-

 

What happens when you make photocopies on the printer?

Did you make any changes to the computer or the printer recently?

 

If you have issues with photocopies as well, I'd suggest you follow the steps from the document Color or Black Ink Not Printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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