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‎07-05-2020 10:05 AM - last edited on ‎07-05-2020 11:55 AM by Retired

HP Recommended
Product: HP Envy 6030
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

I have just bought the product, entered the PIN on the wifi of the product detected by my computer, then same with HP Smart App, but it says password incorrect, I don't know what to do.

 

SN: [Personal Information Removed]

 

Thanks

1 person had the same question
1 REPLY 1

‎07-07-2020 03:50 PM

HP Recommended

@HediF

 

Welcome to the HP support community.

 

Restore the printer to the original network settings

On the back of the printer, press and hold the Wireless button for at least three seconds.

 

Refer steps mentioned on page no.26 in this user guide to setup wireless connection:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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