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GGP5
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HP Envy 7645 won't connect to wifi

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Printer is apparently connected (based on Fax # and signals but the message "is no answer" even when I called response is that the fax is "on"

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Kumar0307
HP Support Agent
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@GGP5, Welcome to the HP Support Community!

 

It seems like you are trying to set up fax on the printer. Wireless has nothing to do with faxing.

 

Are you using a shared like or a dedicated fax line?

Check the connections. 

 

For now, let us run a fax test  on the printer

On the printer screen, go to Setup > Fax setup > Tools > Test

 

To know how to set up fax on the printer, refer to this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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