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HP OfficeJet Pro 9018 All-in-One Printer

I came into the office and had a printout on the printer from HP Mimecast, stating that my email was being listed as SPAM. None of what I had emailed to be printed had gone through, and I still can not forward emails to my printer. I can direct print from my iPhone, but that doesn't help me when I am away from the office.. I contacted both HP and Mimecast, HP said it was a Mimecast problem and Mimecast said it was a backend HP security problem. Neither one could help. Has anyone else having/had this problem? If so what is the solution? Driving me crazy and there seems to be no help.

2 REPLIES 2
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@HarkinsElectric

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

HP Recommended

This appears to be for corporate / enterprise uses. 

Is there a method to login to HP Mimecast for a home / small-business user?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.