HP OFFICEJET 250 WIFI-DIRECT UNABLE TO BE PICKED UP BY MOBILE PHONE

[lkiele]

Wifi-direct is not connecting to Mobile phone and laptop although wifi direct is on and with range. HP Smart App has been downloaded but issue still persists. Any tips on how to solve this?

[Elohi_NR]

Hi @lkiele

Welcome to the HP support community.

I understand that you are unable to use your printer with wifi direct. I'd like to help!

Let's reset the network settings:

.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 

2. Touch Network Setup. 

3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored. 

4. Touch Yes.

 5. Print the network configuration page and verify that the network settings have been reset.

Once done, try connecting back to the Printer and print.

Hope this helps. Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Elohi_NR]

Hi @lkiele,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day!